I use Reach M2 and Reach M+ in my systems.
We love the product.
When connected within our systems, we do NOT use the WiFi as my customers have WiFi bandwidth issues and do not want us to use 2.4 or 5.8Ghz WiFi frequencies on there property.
To connect to the internet, we use an external 4G/5G router via the USB connector on the Reach M2 and M+ and a LAN converter. The LAN converter connects via TCP/IP protocol and a LAN cable to a router and obtains access to the internet this way.
We would like to see that so long as the Reach M2/M+ has an external network IP and access to the internet, that the Reach device should be able to update the firmware.
Currently, as you well know, it only works via WiFi if the Reach WiFi is connected to an AP that has internet access.
Perth Western Australia
When connected like this, I am unable to update firmware.
Can you please change the firmware updater to include any network connection and not just the WiFi?