Error when downloading logs

Hi Alex,

Welcome to the forum!

I’ve looked into the logs you send to us. It looks like the device was shut down right at the finish of the compression progress, which caused this error.

We have prepared an update (32 Beta version 1), and in this version, the compression should be finished correctly even if the device is shutting down at the same time. Ultimately, this will be part of the stable version as well.

My suggestion is to perform the survey again and check the Logging tab to see if your logs are completely compressed and saved on your Reach after you stop logging.