I want to know if you had the service to change the Emlid RX housing o if you can sell it for local exchange. But I don’t know if it will require some calibration for the impact with the concrete floor.
Im in Dominican Republic and can pay fedex next day service to deliver to your instalation for service and its return.
My unit serial number is 8243AB12F22B4435.
The part that is broken is the gray one, by the screws. You can see it in the attached picture.
Hoping you can grant us a solution, Ill be waiting for your answer.
You get what you pay for… but even so, these units should be able to take a beating like Trimble receivers do in the nature of being in the rough field everyday. I.e. R12.
The 3d CAD .step files are not 3D PRINT READY for a direct replacement even if a temporary solution. The files will need work (with CAD software) to even attempt 3d printing them somewhat properly and will need fasteners / threaded inserts etc implemented in the part(s).
Not impossible by no means, but it’s not a matter of pulling the 3D file in, slicing it and direct to print replacement.
From what i understand, Emlid will not sell replacement parts either… but i have seen them offer via email probably provide those silicone plugs as replacements.
Apologies for the silence on this. A fall can affect the devices in different ways. Even if the cover is replaced, we can’t guarantee that the accuracy will be the same. We treat every case individually, though, and will decide on the next steps.
If you ever find yourself in a similar situation, please reach out to us at support@emlid.com.
