Emlid flow survey plan

Emlid flow dont let me turn on survey plan.
The suscription is paid.

Hi Claudio,

First, let’s double-check that you use the same account you used to purchase the subscription. Please note that using different authentication methods for login leads to different accounts, even with the same email address.

If you still don’t see your subscription, please provide your account email address, and we’ll check it for you. If you’d like to keep it private, you can send it to support@emlid.com.