Hi Santiago,
I’ve checked the base-rover link on my Mount Point, but I was not able to reproduce the issue. Could you please correct my understanding of your setup so that I could see what might have gone wrong:
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The base is connected to the home Wi-Fi network
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The rover is connected to the Internet via the mobile hotspot
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The base and the rover are using the same Mount Point
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Your Mount point on caster.emlid.com is switched on: