Same problem here. IOS 15.5. iPhone 13 mini. ReachView 7.3. Reach RS2
Hi @jjkurkif,
Thanks for the details! Which firmware version is installed on your Reach RS2? If the same setup worked well before, had anything unusual happened before you noticed the issue?
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I do not know which firmware version I have as I cannot see the setting tab. Is there another way to view this information? I haven’t surveyed in a while, but it worked with the previous version of ReachView.
Hi @jjkurkif,
It should be possible to check the firmware version in the Reach Panel web interface. You can open it as follows:
-
Connect to Reach and tap its name
-
Choose Reach Panel in the popup menu
Also, please download a Simple System report and share it with me. It’s available in Reach Panel via Control panel → System report → Generate simple report.
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The firmware version is the most current.
Simple system report
app version: 27.1-r0
current_network:
ip: 192.168.42.1
security: wpa-psk
ssid: reach:67:38
enabled: true
mode: hotspot
base_mode:
base_coordinates:
accumulation: 120
mode: single-and-hold
output:
io_type: 'off'
settings:
cloud:
mount_point: ''
lora:
air_rate: 9.11
frequency: 902000
output_power: 20
ntripsvr:
address: ''
mount_point: ''
password: '***'
port: -1
serial:
baud_rate: 38400
device: ttyEXTS0
tcpcli:
address: localhost
port: 9001
tcpsvr:
port: 9000
rtcm3_messages:
message_1004:
enabled: false
frequency: 1
message_1006:
enabled: true
frequency: 0.1
message_1008:
enabled: false
frequency: 1
message_1012:
enabled: false
frequency: 1
message_1033:
enabled: false
frequency: 1
message_1074:
enabled: true
frequency: 1
message_1084:
enabled: true
frequency: 1
message_1094:
enabled: false
frequency: 1
message_1124:
enabled: false
frequency: 1
message_1230:
enabled: false
frequency: 0.1
bluetooth:
enabled: false
pairing:
discoverable: false
pin: '***'
correction_input:
base_corrections:
io_type: ntripcli
settings:
bluetooth:
send_position_to_base: false
cloud:
mount_point: ''
send_position_to_base: true
lora:
air_rate: 2.6
frequency: 902000
output_power: 20
send_position_to_base: null
ntripcli:
address: rtn.nc.gov
mount_point: VRS_RTCM3
password: '***'
port: 2101
send_position_to_base: true
username: ncsu12
serial:
baud_rate: 38400
device: ttyEXTS0
send_position_to_base: false
tcpcli:
address: localhost
port: 10001
send_position_to_base: true
tcpsvr:
port: 10000
send_position_to_base: true
device:
power_on_bottom_connector: false
privacy_policy_accepted: true
role: null
rv3_banner_shown: false
usage_analysis_accepted: false
logging:
logs:
base:
autostart: false
format: RTCM3
started: true
correction:
autostart: false
format: RTCM3
started: true
raw:
autostart: false
format: UBX
rinex_options:
logging_interval: 1
marker_name: null
pole_height: null
satellite_systems:
beidou: false
galileo: false
glonass: false
gps: true
qzss: false
sbas: false
time_adjustments_enabled: null
started: true
solution:
autostart: false
format: LLH
started: true
settings:
debug: false
interval: 24
overwrite: true
network:
tcp_over_modem: false
position_output:
output1:
io_type: 'off'
nmea_settings:
bluetooth:
gga:
enabled: true
update_rate: 1
gsa:
enabled: true
update_rate: 1
gst:
enabled: true
update_rate: 1
gsv:
enabled: true
update_rate: 1
main_talker_id: gn
rmc:
enabled: true
update_rate: 1
vtg:
enabled: true
update_rate: 1
zda:
enabled: true
update_rate: 1
serial:
gga:
enabled: true
update_rate: 1
gsa:
enabled: true
update_rate: 1
gst:
enabled: true
update_rate: 1
gsv:
enabled: true
update_rate: 1
main_talker_id: gn
rmc:
enabled: true
update_rate: 1
vtg:
enabled: true
update_rate: 1
zda:
enabled: true
update_rate: 1
tcpcli:
gga:
enabled: true
update_rate: 1
gsa:
enabled: true
update_rate: 1
gst:
enabled: true
update_rate: 1
gsv:
enabled: true
update_rate: 1
main_talker_id: gn
rmc:
enabled: true
update_rate: 1
vtg:
enabled: true
update_rate: 1
zda:
enabled: true
update_rate: 1
tcpsvr:
gga:
enabled: true
update_rate: 1
gsa:
enabled: true
update_rate: 1
gst:
enabled: true
update_rate: 1
gsv:
enabled: true
update_rate: 1
main_talker_id: gn
rmc:
enabled: true
update_rate: 1
vtg:
enabled: true
update_rate: 1
zda:
enabled: true
update_rate: 1
settings:
bluetooth:
format: NMEA
serial:
baud_rate: 38400
device: ttyEXTS0
format: ERB
tcpcli:
address: localhost
format: ERB
port: 9000
tcpsvr:
format: LLH
port: 9001
output2:
io_type: 'off'
nmea_settings:
bluetooth:
gga:
enabled: true
update_rate: 1
gsa:
enabled: true
update_rate: 1
gst:
enabled: true
update_rate: 1
gsv:
enabled: true
update_rate: 1
main_talker_id: gn
rmc:
enabled: true
update_rate: 1
vtg:
enabled: true
update_rate: 1
zda:
enabled: true
update_rate: 1
serial:
gga:
enabled: true
update_rate: 1
gsa:
enabled: true
update_rate: 1
gst:
enabled: true
update_rate: 1
gsv:
enabled: true
update_rate: 1
main_talker_id: gn
rmc:
enabled: true
update_rate: 1
vtg:
enabled: true
update_rate: 1
zda:
enabled: true
update_rate: 1
tcpcli:
gga:
enabled: true
update_rate: 1
gsa:
enabled: true
update_rate: 1
gst:
enabled: true
update_rate: 1
gsv:
enabled: true
update_rate: 1
main_talker_id: gn
rmc:
enabled: true
update_rate: 1
vtg:
enabled: true
update_rate: 1
zda:
enabled: true
update_rate: 1
tcpsvr:
gga:
enabled: true
update_rate: 1
gsa:
enabled: true
update_rate: 1
gst:
enabled: true
update_rate: 1
gsv:
enabled: true
update_rate: 1
main_talker_id: gn
rmc:
enabled: true
update_rate: 1
vtg:
enabled: true
update_rate: 1
zda:
enabled: true
update_rate: 1
settings:
bluetooth:
format: NMEA
serial:
baud_rate: 38400
device: ttyEXTS0
format: ERB
tcpcli:
address: localhost
format: ERB
port: 9000
tcpsvr:
format: LLH
port: 9001
positioning_settings:
elevation_mask_angle: 15
glonass_ar_mode: false
gnss_settings:
positioning_systems:
beidou: true
galileo: true
glonass: true
gps: true
qzss: true
update_rate: 5
gps_ar_mode: fix-and-hold
max_horizontal_acceleration: 1
max_vertical_acceleration: 1
positioning_mode: kinematic
snr_mask: 35
sound:
mute: false
volume: 100
Great, thanks! I’ll look into the report with the team.
The latest stable firmware is now 28.4. Your unit works in the hotspot mode, so it can’t check for the new firmware versions as it doesn’t have Internet access. To update the device, you can connect it to a Wi-Fi network or a mobile hotspot.
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I updated the firmware and it works now. Thanks for your help!
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