Cannot change settings under 2.23.8

I cannot change any settings under 2.23.8.
Help!

Even simply turning off corrections input is “not applied “

I get “new settings we’re not applied “

Hi @bwolv,

Just to check, could you please specify if rebooting the device helps with that? Do I understand correctly that this issue happens on both devices? Do you use LoRa as a way of correction input/output?

Hi Polina, yes, I have rebooted the RS2 several times. It began after the update to 2.23.8; I did not update the second unit after the trouble with the first. I had been using NTRIP, and Lora, after the update it is “stuck” on “Serial” and connected to /dev/ttyMFD2. I cannot even turn off correction input, as any attempts to change setting (in any page) result in a red banner saying “New Settings Were not applied”…

Thanks!

Hi @bwolv,

May I ask you to generate the Full System Report on your Reach RS2 and send it to me in PM or to support@emlid.com? This will help us check what might the cause of such behavior.

Ok sure, here goes!

[2019-08-30 22:44:41,921] [ INFO] — Discoverable: 1 (bluetool.py:173)
[2019-08-30 22:47:11,796] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86, 569602
(agent.py:170)
[2019-08-30 22:47:11,902] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86: False
(agent.py:184)
[2019-08-30 22:47:11,911] [ ERROR] — org.bluez.Error.AuthenticationFailed: Authentication Failed
(bluetool.py:207)
[2019-08-30 22:47:19,904] [ ERROR] — org.bluez.Error.ConnectionAttemptFailed: Page Timeout
(bluetool.py:207)
[2019-08-30 22:47:25,325] [ ERROR] — org.bluez.Error.ConnectionAttemptFailed: Page Timeout
(bluetool.py:207)
[2019-08-30 22:47:34,123] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86, 593522
(agent.py:170)
[2019-08-30 22:47:34,249] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86: False
(agent.py:184)
[2019-08-30 22:47:34,264] [ ERROR] — org.bluez.Error.AuthenticationFailed: Authentication Failed
(bluetool.py:207)
[2019-08-30 22:47:46,624] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86, 767192
(agent.py:170)
[2019-08-30 22:47:46,717] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86: False
(agent.py:184)
[2019-08-30 22:47:46,731] [ ERROR] — org.bluez.Error.AuthenticationFailed: Authentication Failed
(bluetool.py:207)
[2019-08-30 22:47:48,811] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86, 482941
(agent.py:170)
[2019-08-30 22:47:48,934] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86: False
(agent.py:184)
[2019-08-30 22:47:48,940] [ ERROR] — org.bluez.Error.AuthenticationFailed: Authentication Failed
(bluetool.py:207)
[2019-08-30 22:47:50,224] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86, 674361
(agent.py:170)
[2019-08-30 22:47:50,325] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86: False
(agent.py:184)
[2019-08-30 22:47:50,331] [ ERROR] — org.bluez.Error.AuthenticationFailed: Authentication Failed
(bluetool.py:207)
[2019-08-30 22:47:50,476] [ ERROR] — org.bluez.Error.AuthenticationCanceled: Authentication Canceled
(bluetool.py:207)
[2019-08-30 22:48:01,588] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86, 425936
(agent.py:170)
[2019-08-30 22:48:01,698] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86: False
(agent.py:184)
[2019-08-30 22:48:01,705] [ ERROR] — org.bluez.Error.AuthenticationFailed: Authentication Failed
(bluetool.py:207)
[2019-08-30 22:48:01,878] [ ERROR] — org.bluez.Error.AuthenticationCanceled: Authentication Canceled
(bluetool.py:207)
[2019-08-30 22:51:17,029] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86, 638224
(agent.py:170)
[2019-08-30 22:51:17,164] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86: False
(agent.py:184)
[2019-08-30 22:51:22,562] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86, 220761
(agent.py:170)
[2019-08-30 22:51:22,681] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86: False
(agent.py:184)
[2019-08-30 22:51:22,689] [ ERROR] — org.bluez.Error.AuthenticationFailed: Authentication Failed
(bluetool.py:207)
[2019-08-30 22:51:25,539] [ ERROR] — org.bluez.Error.AuthenticationFailed: Authentication Failed
(bluetool.py:207)
[2019-08-30 22:51:32,857] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86, 426878
(agent.py:170)
[2019-08-30 22:51:32,976] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86: False
(agent.py:184)
[2019-08-30 22:51:32,983] [ ERROR] — org.bluez.Error.AuthenticationFailed: Authentication Failed
(bluetool.py:207)
[2019-08-30 22:51:40,475] [ ERROR] — org.bluez.Error.AuthenticationFailed: Authentication Failed
(bluetool.py:207)
[2019-08-30 22:51:41,004] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86, 159955
(agent.py:170)
[2019-08-30 22:51:41,165] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86: False
(agent.py:184)
[2019-08-30 22:51:52,856] [ ERROR] — org.bluez.Error.AuthenticationTimeout: Authentication Timeout
(bluetool.py:207)
[2019-08-30 22:52:06,075] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86, 465113
(agent.py:170)
[2019-08-30 22:52:06,212] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86: False
(agent.py:184)
[2019-08-30 22:52:06,219] [ ERROR] — org.bluez.Error.AuthenticationFailed: Authentication Failed
(bluetool.py:207)
[2019-08-30 22:52:18,637] [ INFO] — Discoverable: 1 (bluetool.py:173)
[2019-08-30 22:52:26,339] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86, 781887
(agent.py:170)
[2019-08-30 22:52:26,467] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86: False
(agent.py:184)
[2019-08-30 23:02:59,321] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86, 737536
(agent.py:170)
[2019-08-30 23:02:59,390] [ INFO] — RequestConfirmation: /org/bluez/hci0/dev_DC_66_72_D1_D2_86: False

The Simple report…

[[quote=“bwolv, post:1, topic:20762, full:true”]

I cannot change any settings under 2.23.8.
Help!

Even simply turning off corrections input is “not applied “

I get “new settings we’re not applied “


[/quote]

details=“Simple system report”]

app version: 2.23.8-dev-r0
'wifi_status, interface: wlan0':
- wifi_mode: infrastructure
- ip: 192.168.1.22
  is_added: true
  is_connected: true
  is_visible: false
  mac_address: 6C:21:A2:92:8D:7A
  security: wpa-psk
  ssid: Northern Lights
  uuid: 0163e540-eda4-40b5-bae6-f75e3bfe3cda
base mode:
  base coordinates:
    accumulation: 2.0
    antenna offset:
      east: '0'
      north: '0'
      up: '0'
    coordinates:
    - 0
    - 0
    - 0
    format: llh
    mode: single-and-hold
  output:
    enabled: true
    io_type: tcpsvr
    port: 9000
  rtcm3 messages:
    '1006':
      enabled: true
      frequency: 0.10000000000000001
    '1074':
      enabled: true
      frequency: 1.0
    '1084':
      enabled: true
      frequency: 1.0
    '1094':
      enabled: false
      frequency: 1.0
    '1124':
      enabled: false
      frequency: 1.0
bluetooth:
  discoverable: true
  enabled: false
  pin: '***'
constraints:
  lora:
    frequency:
    - - 902000
      - 928000
correction input:
  input2:
    baud_rate: 38400
    device: UART
    enabled: true
    io_type: serial
    send_position_to_base: false
device:
  emit_telemetry: false
  night_mode: false
  power_on_bottom_connector: false
logging:
  base:
    format: RTCM3
    started: false
  correction:
    format: RTCM3
    started: true
  debug: false
  interval: 24
  overwrite: true
  raw:
    format: UBX
    started: false
  solution:
    format: LLH
    started: false
lora:
  air rate: 2.6000000000000001
  frequency: 868000
  output power: 20.0
network:
  tcp_over_modem: false
position output:
  output1:
    baud_rate: 38400
    device: UART
    enabled: false
    format: ERB
    io_type: serial
  output2:
    baud_rate: 38400
    device: UART
    enabled: false
    format: ERB
    io_type: serial
rtk settings:
  elevation mask angle: 15
  glonass ar mode: 'off'
  gps ar mode: fix-and-hold
  max horizontal acceleration: 1.0
  max vertical acceleration: 1.0
  positioning mode: kinematic
  positioning systems:
    compass: true
    galileo: true
    glonass: true
    gps: true
    qzss: true
  snr mask: 35
  update rate: 10
sound:
  mute: false
  volume: 20

[/details]

The Simple report…

Simple system report
app version: 2.23.8-dev-r0
'wifi_status, interface: wlan0':
- wifi_mode: infrastructure
- ip: 192.168.1.22
  is_added: true
  is_connected: true
  is_visible: false
  mac_address: 6C:21:A2:92:8D:7A
  security: wpa-psk
  ssid: Northern Lights
  uuid: 0163e540-eda4-40b5-bae6-f75e3bfe3cda
base mode:
  base coordinates:
    accumulation: 2.0
    antenna offset:
      east: '0'
      north: '0'
      up: '0'
    coordinates:
    - 0
    - 0
    - 0
    format: llh
    mode: single-and-hold
  output:
    enabled: true
    io_type: tcpsvr
    port: 9000
  rtcm3 messages:
    '1006':
      enabled: true
      frequency: 0.10000000000000001
    '1074':
      enabled: true
      frequency: 1.0
    '1084':
      enabled: true
      frequency: 1.0
    '1094':
      enabled: false
      frequency: 1.0
    '1124':
      enabled: false
      frequency: 1.0
bluetooth:
  discoverable: true
  enabled: false
  pin: '***'
constraints:
  lora:
    frequency:
    - - 902000
      - 928000
correction input:
  input2:
    baud_rate: 38400
    device: UART
    enabled: true
    io_type: serial
    send_position_to_base: false
device:
  emit_telemetry: false
  night_mode: false
  power_on_bottom_connector: false
logging:
  base:
    format: RTCM3
    started: false
  correction:
    format: RTCM3
    started: true
  debug: false
  interval: 24
  overwrite: true
  raw:
    format: UBX
    started: false
  solution:
    format: LLH
    started: false
lora:
  air rate: 2.6000000000000001
  frequency: 868000
  output power: 20.0
network:
  tcp_over_modem: false
position output:
  output1:
    baud_rate: 38400
    device: UART
    enabled: false
    format: ERB
    io_type: serial
  output2:
    baud_rate: 38400
    device: UART
    enabled: false
    format: ERB
    io_type: serial
rtk settings:
  elevation mask angle: 15
  glonass ar mode: 'off'
  gps ar mode: fix-and-hold
  max horizontal acceleration: 1.0
  max vertical acceleration: 1.0
  positioning mode: kinematic
  positioning systems:
    compass: true
    galileo: true
    glonass: true
    gps: true
    qzss: true
  snr mask: 35
  update rate: 10
sound:
  mute: false
  volume: 20

I I had that problem a week ago and I reset the equipment which changed the frequency to around 864, I reset it to 902 and the problem was corrected.

Check the frecuency for your location, I hope this can help you.

Hi @bwolv,

Thanks for the reports! We’ll look into them.

I’ve deleted your Full System Report as it might contain some sensitive information.

Meanwhile, would it be possible to check if changing the Correction Input method prior to trying to switch it off completely makes any difference?

Thanks Polina,

I tried to change corrections input before shut down, but again, “changes are not applied”… I also tried to change Lora frequency. And got the same result.

Even turning corrections input off is not applied.

I have tried to " Reset settings to default"… No luck. still “New settings were not applied”…

SOLVED!!!
As Jofemo60 suggested, after the firmware update, it seems the Lora frequency was set “out of bounds”… it would not even allow the corrections input to be turned off. But as Jofemo60 suggested, by returning the frequency to (between 902 to 928 in my region) that was a change that was finally “applied”! And that allowed changes to be applied in the other pages as well!

Thanks Jofemo60!,

@bwolv, thanks for the update on this! Great to know that now it’s possible to work with your device!

Jesus @jofemo60, thanks for sharing the tip!