Bluetooth Pairing Rejected RS+

Am having issues configuring RS+ set-up
Done all the firmware updates and configured the wifi, connection fine
Now when I try to connect on Bluetooth I get a “pairing rejected” or failed error message, both on tablet and Pixel4 phone. A11 up to date apps and OS.
Tablet is a clean install.

Any thoughts gratefully received. Hoping to the get out this weekend in the field.

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Hi @NseeUK,

Now when I try to connect on Bluetooth I get a “pairing rejected” or failed error message

Please share a screenshot. This way, it will be easier to see at which step the error appears.

Have you followed our Pairing Reach with an Android device guide? Let’s walk through it and check that:

  • Reach is Always discoverable

  • The receiver is situated close to the Android device

  • The Battery optimization function is disabled on the Android

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Hi @NseeUK,

Just checking if you need any further help :slight_smile: Has the guide worked for you?

Never noticed this before.
Will be sure to implement.

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