Audio alerts no longer work

Reach RS2 firmware v2.24.2 stable
Audio alerts for gps fix are no longer working after latest upgrade.
volume is at max, but there is no sound.
Any help would be appreciated!

Hi @sbm,

Can you reach out to us at and share the Full System report from this device? It may contain sensitive information, that’s why it’s better not to share it publicly.

Also, please try to drop the setting to default in ReachView Control Panel and let us know if it helps.

Hi Steve,

Thanks for sharing the report!

We’ll check it, and I’ll get back to you with an update.

I was able to fix by opening up the RS2 and simply disconnecting and reconnecting the speaker terminal. I might apply some anti corrosion and drop of silicone to stabilize if it happens again.

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