ReachView connect to WiFi

Before creating a new thread please refer to Quickstart guides for Reach and Reach RS.

In case you are creating a thread about an issue it is necessary to provide following information to get help:

  1. Firmware image and ReachView version.
  2. System report.
  3. Detailed problem description. How does observed behavior differ from the expected one?
  4. Your step by step actions.
  5. Picture of the setup and connection scheme.
  6. If using any additional hardware please provide exact make and model.
  1. firmware img is 2.16, ReachView downloaded from apple app store today don’t know version.
  2. No systems report because app not connecting
  3. ReachView not connecting to Wifi network with correct credentials
  4. Change phone wifi network to reach:35:36 no problem. Open ReachView under Reach Units tap reach Welcome to ReachView appears. Hit plus sign and enter name security and password. Security is set to WPA2-PSK. Connect/Forget screen appears and tells me Security is set to WPA-PSK which is incorrect. Reach will not connect.

Thank you

Hi @mjspann,

May I ask you to try to connect to another Wi-Fi network?

Thank you Tatiana !!

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