Reach RS Power On Issues

Hi all,

i own 2 Reach RS since a couple of days, and iam very happy with the devices. Currently i Face an issue with one of the devices since the first start. If i press the Power button of this Reach RS it won’t boot. i have to Press the Button a few times until the leds light up. If i press the Power button once, the Power Led just goes on for a short period of time (250ms) and has only very low intensity, afterwards all three Leds Flash with normal Intensity and tunr of immediatly (approx. 250ms). If i press the button a few times Reach RS starts up. Any idea, why this is?

so far,
Ferdinand

Is it charged?

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First time i also thought it isn’t charged, but Yes it’s fully charged

How do you know?

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From ReachView App.

Ok, so it boots up and run properly?
Im not sure about the hardware symptoms tough

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it is working, but just the startup sequence seems to be some kind of faulty

Or as somebody els said to me, you have a special edition, one of a kind :blush:
Sorry i couldnt be of any help here

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One of my two brand new reach rs will not power off. Pressing the power bottom does not work. Anyone know this problem?
Warm regards
Ralph

Hi!

Please try the following:

  • Try doing a hard reset by holding the button for 15 seconds
  • After this, power on Reach and after it’s fully loaded try turning it off the normal way
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It took a few minutes after of charging again, but it seems to be working! Thanks!

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