Issues with Reach RS2 Connection After Firmware Update

Reach RS2 / RS2+ Getting started
1

Hi,

I just updated my Reach RS2 to the most recent firmware, and since then, I’ve been having some connectivity problems. The device doesn’t seem to connect well to my network after the update. The status LED blinks red continuously, and the device is not listed in the ReachView app. I’ve restarted it several times, but nothing changes.

I also tried a factory reset, but no such luck. I am unable to get the device to connect to my mobile hotspot or Wi-Fi network, which was previously working fine before the update. Did anyone else have similar problems after updating their Reach RS2?

I’m using it in a relatively remote location, so troubleshooting options are limited. If anyone has suggestions or has found a solution, it would be greatly appreciated. I’m looking for any advice on how to get the Reach RS2 to reconnect and start functioning normally again.

Thanks in advance for your help!

3

Hi @jenniferellino,

Welcome to the Community Forum!

We haven’t changed anything regarding Wi-Fi connection on the latest firmware updates. So, let’s see what I can do for you.

Please note that we have deprecated ReachView and are now using the Emlid Flow application to connect to Reach devices.

The red blinking LED indicates that the device doesn’t have enough charge to boot up. Were you able to try out the following?

  • Do an overnight charge for more than 9 hours.
  • Try charging the device with another cable.