"Can't connect to Reach" message

Steve,

Thanks for the photos!

The unit can connect to the hot spot, from what I can see. I’m afraid that this issue is indeed related to the specifics of Android OS on certain devices.

It appears not on all Android systems, so I believe the workaround here is to either use another Android device or stick to the browser version of the App. You can open it on your phone as well.

This issue should not be present while accessing the device with the ReachView 3 beta app. You can check how you can work with it in this community forum thread.

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