Emlid turned itself off

Is there a auto shut down feature or power off mode if not used for a while? I had set the base station receiver up in the garden to check my software and after 20 mins I had lost connection. I checked the base station and it had turned off. I have had it on charge so cant be a flat battery. Any suggestions?

It should not, only if running critically low on battery.

Are you on the latest firmware?

I would suggest pulling a full system log, and sending it to Emlid support.

Hi @rowleysurveying,

Could you clarify whether you use Reach RS+ or Reach RS2 device?
Also, may I ask you to share the full system report? This guide describes how to download it. Please, send it in private messages as it may contain some sensitive information.