Emlid survey pole - problems

I have an Emlid 1.8m survey pole which has made others a bit envious but the bottom section jams when pulling it out and retracting it. It is fairly new and not yet much used. Is there anyting I can do? I have tried loosening the allex screw on the bottom clamp but this made nodifference and I have also tried keeping both clamps open but to no avail.
I would be grateful for any suggestions.
Reagrds, Marcus

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Turns out that I over tightened the clamp on the last extension and it put a slight dent in the pole so that’s what’s causing the sticking that prevents full retraction of the last segment.

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I agree with your assessment regarding long-term extending and retracting of the pole sections @jcd , But I do really like the Emlid pole when elevation does not have to be ‘super’ accurate such as when measuring square yards of concrete sidewalks etc.

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The lower section of my pole also does not completely close for some reason?

Welcome @marcus.lawrence

Hi, I think I have sort of solved the issue with some silicone spray. It’s a bit better but in truth I am unimpressed- the product is new and it has only been set up in my garden to practice using a GNSS receiver.
Being new to this I saw the product being from Emlid and stupidly assumed it would be a good product, particularly as it isn’t cheap.
When this one packs up I’ll be buying an AdirPro 710-10.

Hi @marcus.lawrence,

Can you send the video of your issue to support@emlid.com? I’ll check if there’s anything I can suggest for you. Please @minotminot, also send us a video if you can.