Bluetooth won't connect

I think I may have narrowed it down to being a Windows 7 problem. Using other computers with Windows 10 I can connect BT. Currently downloading Windows 10 on our toughbooks to see if it works.

SIDE NOTE: I’m having serious concerns about heat stress on these new units. Have never had them unexpectedly shutdown while in the sun. 3 units that I’ve tested so far today have all at some point shutdown while outside in the sun. Anyone having similar problems?

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